Running an eCommerce store is no easy task, especially when it comes to your order and fulfilment process. If you haven't optimised your online store yet, you run the risk of doing too many manual tasks that could simply be automated, if you had the right systems in place.
Automation can assist in simplifying your online business, so you can focus on what makes your store great. You need the right eCommerce platform, backed by the right strategies, to successfully implement automation into your business.
Take, for example, WA Fresh. WA Fresh are a Perth based fresh food delivery service, that offer free, same day delivery on a wide selection of fruit, vegetable, and other produce.
The problem? They were spending too much time managing their order fulfilment process, which with the right systems in place could've been automated. In addition, their website was not optimised to provide an exceptional customer experience.
So how did we help WA Fresh save over three hours per day on these manual tasks?
The results? With the right automated systems in place, WA Fresh can now concentrate on growing their business. By working closely with how WA Fresh operated, RANDEM helped WA Fresh migrate to a modernised automated process.
68%* of online shoppers use Click and Collect. This is the perfect example that shows how your traditional Bricks and Mortar stores can co-exist with your online store to maximise each customers...Read More
It’s widely known that good customer service is fundamental for a successful business and imperative to building positive brand reputation, loyalty and trust with consumers. Focus has moved from...Read More
Brands in all sectors are becoming increasingly obsessed with acquiring new customers and tend to slightly forget about the more important strategy, that is, acquiring their existing clients. ...Read More